Product Overview
What is Bloom Receival Insurance?
At White Poppy Preservation, we’re thrilled to introduce our Bloom Receival + Final Product Insurance, a service designed with you in mind. We understand how precious your flowers are, and because you've trusted us to preserve a meaningful part of your life, we want to ensure your order turns out exactly as you envision.
What Does Our Insurance Cover?
- Replacement of Damaged Blooms: If any flowers arrive wilted, moldy, and unsuitable for preservation, our insurance covers the cost of replacement blooms. We then have our specialists repurchase blooms identical to the ones that were lost.
- Preservation Process Protection: In the unlikely event that any blooms brown or perish during the preservation process, our insurance ensures they are replaced at no additional cost.
- Lost or Stolen Flowers: If your bouquet is lost or stolen in transit to us, we’ll recreate your arrangement to perfection and ensure you receive your desired keepsake. You will need to provide proof through your tracking number.
- Your final product: Shipping Insurance covers the cost of repairing any damage to your pressed frame during transit, including cracked glass, bent or loose frames, and broken or displaced flowers.
What Does Our Insurance Not Cover?
- Incorrect Shipping: Our insurance only applies if the bouquet is shipped according to our instructions. If someone else is shipping your bouquet for you, please make sure they follow the provided guidelines.
- Uninsured Bouquets: If Bloom Receival Insurance is not purchased prior to shipping, we cannot cover any damaged or lost blooms. Please contact us to purchase replacement blooms for your order.
- Insufficient Blooms: If there are not enough flowers sent to us for your order(s), we cannot provide replacements under the insurance. Please contact us to purchase additional blooms or modify your order.
- Shipping Carrier Payment: Our insurance does not cover any payments or issues between you and the shipping carrier you choose (shipping costs, etc.), only the replacement of the flowers themselves.